Support

Email support@logyour.life and say what phone and iOS version you have and what happened. We reply within a few working days.

Common questions

My sign-in code didn't arrive

Check spam, wait a minute and ask for a new code. The code only works from the most recent email. Accounts are optional, and the app works fully without one apart from sync.

I can't connect my work calendar

Some companies need an IT admin to approve apps before staff can connect Outlook, Microsoft 365 or Google Workspace calendars. The app tells you when that's the case. Ask your admin to approve logyour.life, or connect a personal account. Calendars already on your iPhone work without any approval.

I lost my recovery key

If you can still open the app on a signed-in device, go to Settings, Sync, Show recovery key. If you've lost every signed-in device and the key, we can't recover synced notes, because we never hold the key. You can start again with a fresh sync.

How do I delete my account?

In the app: Settings, Sync, Delete my account. It removes your account, subscription record and encrypted cloud copy. Notes on your phone stay until you delete them or the app. You can also email us from your sign-in address.

How do I cancel my subscription?

On your iPhone: Settings, your name, Subscriptions, logyour.life Plus, Cancel. Deleting your account doesn't cancel an Apple subscription.

How do I get my data out?

Settings, Export your data saves your notes, tasks, tags and meeting summaries as one file. Photos and recordings stay in the app. Health data is never included.

Is it safe to record meetings?

The app asks you to confirm everyone agreed before it starts. Recording laws differ between places, so check yours. Recordings, transcripts and summaries stay on your phone.

Health and medical questions

The app gives wellness information only and isn't medical advice. See a health professional for anything medical. In an emergency call your local emergency number.